Shipping Policy

At Cocci Lorenzo, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is processed, you will receive a confirmation email with shipping details.

2. Shipping Time

Delivery times may vary depending on your location. Estimated delivery time is typically 3–10 business days after dispatch. Delays may occur due to courier issues, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you may receive tracking information via email or SMS (if available). Tracking updates depend on the shipping carrier.

5. Incorrect Address

Please ensure that your shipping address is correct at the time of placing your order. Cocci Lorenzo is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

6. Lost or Delayed Shipments

If your order is delayed beyond the estimated delivery time, please contact us. We will coordinate with the shipping carrier to assist you. Cocci Lorenzo is not liable for delays caused by third-party courier services.

7. International Shipping

If we offer international shipping, delivery times and charges may vary depending on the destination country. Customers are responsible for any customs duties, taxes, or import charges applicable in their country.

8. Contact Us

If you have any questions about shipping, please contact us through our website at https://cocci-lorenzo.com.